Pro Hire PathCustomer Service Specialist
Brooks Running
Location : Belvidere, IL, 61008
Job Type : Other
Date Posted : 2 April 2025
Customer Service Specialist
Job Type: Fully Remote
Compensation:
Hourly Rate: Up to $21.50 per hour
Job Overview:
As a Customer Service Specialist, you will be responsible for providing exceptional support and service to both internal and external customers. This role involves clear communication, efficient order management, and building lasting relationships.
Key Responsibilities:
- Customer Communication:Respond to customer inquiries and order requests via phone, email, and other communication channels.
- Provide timely and accurate responses, fostering strong customer relationships.
- Product Information:Offer pricing and availability quotes to customers, ensuring they are well-informed.
- Order Management:Place new orders, revise existing orders, and process returns.
- Manage future product reservations and provide regular updates to customers.
- Perform additional order-related tasks as needed.
- Bonuses: Performance-based bonuses
Benefits:
- Medical, Dental, Vision, and Life Insurance
- Paid Time Off (PTO)
- 401K Plan
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