Retail Service Associate

Job Description:

The growth of Five Below can be attributed to the individuals who wholeheartedly embrace our mission: We acknowledge that life significantly improves when you have the freedom to unwind and have a great time in a fantastic environment, brimming with boundless possibilities, all at irresistibly low prices, making it easy for you to always say yes to the trendiest and most innovative products! Just consult any of our over 17,000 team members at Five Below, and they will attest that there is no parallel to this experience. It all commences with our mission and subsequently, The Five Below Way, encompassing our values and conduct that each and every team member supports.

Culture is at the heart of Five Below, ensuring that the atmosphere is constantly filled with creativity, motivation, and a shared enthusiasm for making the workplace truly remarkable for everyone involved

The role of a Retail Service Associate - what does it entail?

For those seeking to stay ahead of the game at Five Below, our part-time Retail Service Associates immerse themselves in the dynamic store environment. The perfect candidates exhibit a relentless dedication to delivering exceptional customer service and driving impressive sales performance. Key attributes include exceptional communication and sales skills, a meticulous approach to maintaining the organization of merchandise on the sales floor, ensuring consistent replenishment of stock, and facilitating seamless transactions at the cash register.

How is it accomplished by them?

The Retail Service Associate embraces and lives the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers...and here is how!

Elevate Customer Experience: Give importance to the customer and create a meaningful change in society

Embrace Passion: Set aside your ego and fulfill your commitments

Detain the Cent: Run Five Below with the mindset of a business owner and onboard employees who share a similar passion for the company

Reach for the Unreachable: Challenge yourself and your team by aiming for lofty objectives and embracing risks along the way

Be ready to put in the effort at work, foster an enjoyable ambiance, and appreciate the team's dedication

RESPONSIBILITES:

• Adheres to all standard operating procedures and policies
• Responsible for cash handling procedures
• Reviews and responsible for all corporate communications applicable to their assigned area
• Assists in merchandising procedures
• Responsible for maintaining assigned area
• Sets and maintains Market Plan and other merchandise directives
• Assists with execution of company data integrity process
• Delivers exceptional customer service through personal contact with customers
• Interacts with and assists customers
• Assists in receiving and stocking procedures
• Unloads merchandise from trucks
• Checks in shipments
• Drives store sales which may include performing in all Five Below services (ear piercing, balloons, buy online pick up in store, etc.)
• Stages merchandise for the sales floor
• Packs out merchandise
• Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
• This job description is not all inclusive. Additional responsibilities will be determined by the General Manager, as dictated by store needs.
• Standing entire shift
• Frequently operate cash register
• Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
• Frequently ascend/descend ladders in order to retrieve and put away stock
• Frequently position self to kneel, bend, and stoop, including in the stock room and on the sales floor
• Frequently communicate and exchange information with customers and coworkers on the telephone and face-to-face in the store. Must be able to exchange accurate information in these situations
• Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise

QUALIFICATIONS:

• Displaying exceptional aptitude in verbal and written interactions
• Ability to multi-task
• Creative thinking
• The skill to keep control of emotions when facing challenging circumstances

Should you appreciate unbridled development and engaging with content, eager individuals who exceed expectations, you will thrive in your job with us

Diversity and equality are upheld by Five Below as an employer.

Position Type:

Hourly

Stay Alert for Deception! Remain cautious of possible fraudulent job listings or questionable recruiter behavior from individuals claiming to represent Five Below recruiters. Confirm the authenticity of the person you are interacting with by verifying their @fivebelow.com email address. Furthermore, keep in mind that at no stage during the hiring process does Five Below require candidates to provide financial information or make payments. Should there be any suspicions of fraudulent activities, it is recommended to access Five Below's Careers Site to authenticate the job advertisement.